Visitors to Maui: Attention

       Please review Hawaii State Department of Health Maui District Health Office  

          Recommendations and Information   (Click for More Information)

October 13, 2020

State and County Host and Guest Guidance

The Hawaii State Department of Health Maui District Health Office has transmitted their Guidance for Lodgings to Safely Accomodate Guests who have or suspected to have COVID19.
Click here to download the document. Its 5 pages long and describes the necessary steps and procedures of what is expected should your guest come down with COVID19 during their stay.

County of Maui and the Maui Facilities and Engineering Leadership Council (MFELC) has partnered to provide additional information on best practices for opening up. (pictured above). You will find that document here

Come Healthy | Stay Healthy |Leave Healthy
Help Keep Maui County Healthy
Maui County Accommodation Guidelines
In partnering together for the safety of our guests and employees, Maui County is encouraging the following guidelines for hotel, condo and vacation rental operators:
Provide Marketing materials to arriving guests with information about voluntary testing, locations and operating hours
Provide for the safety of employees:Weekly testing of employeesProvide employees the option of work areas where they will have no contact with guestsHealth coverage and additional time off if employee tests positive
Work closely with the Hawaii State Department of Health Maui District Office for guests who test positive during their stay.
To download this document click here.

Maui County will also be asking visitors to voluntarily do a second test.

Vistors to Maui: What You Need To Know

Hawaii State Department of Health and Maui District Health office has also created a document of recommendations and information to give to your guests. These include tips on booking during COVID19 as well as some logistics, what to expect and informational links.

To download the document click here.

State and County Press Conference Highlights

Courtesy of Maui Chamber of Commerce:

Updated Maui County Travel Rules
In addition to the Governor's updates on Trans-Pacific travelers today, Mayor Victorino also provide an update on Maui County travel rules (see the video here):
  • We understand that starting on 10/15 - intra-county travel within Maui County to/from Maui, Molokai, and Lanai will not require a 14 day quarantine or a pre-travel test.
  • We also understand Maui County will start a pre-travel testing program on 10/15 for inter-county/inter-island travel, so if you are traveling from Oahu to Maui, you can take a pre-test 72 hours prior to arrival on Maui and be exempt from quarantine with a negative test.
  • However, you will not be able to test out of quarantine. If you land on Maui and did not get a pre-test (whether transpacific or inter-island), you will have to spend the full 14 days in quarantine and cannot take a test to be released from quarantine.
  • Maui County is moving forward with the pre-travel testing program for Trans-Pacific travel.
  • Maui County will also be instituting a voluntary post-arrival test (for those who took the pre-test) 48-72 hours after arrival. This will be at no cost to travelers and they will receive a Kama'aina First Discount Card for participating to incentivize them taking a second test. 
  •  If you are interested in featuring a discount program on Kama'aina First, please visit www.kamaainafirst.com
  • If you are taking the pre-travel test within the State of Hawaii (for inter-island/inter-county travelers), they will be using Clinical Labs and Diagnostic Services.
  • Currently Mayor Victorino is working with Governor Ige on exempting travelers from Maui who are going to Oahu for a day or overnight for medical purposes from the quarantine, but this has not yet been approved.

Governor Ige and Lieutenant Governor Green gave a press conference earlier this afternoon to provide more details on the pre-travel testing program. (See the press conference video)

  • All counties will participate in the pre-travel testing program.
  • Maui County and Kauai County will have a voluntary post-arrival test for those arriving. Hawaii County will require all travelers to take an antigen test.
  • The state is currently working with Japan on a pre-travel testing program.
  • Maui County and Kauai County are going to implement a pre-travel testing program for inter-island traveling. So, those traveling interisland from Oahu to Maui/Kauai can get a pre-travel test prior to departure to avoid quarantine. More details will be released on this.
  • The counties are working with the hospitality industry partners to encourage people to take a second test.
  • In addition, the state will be conducting strategic surveillance testing where up to 10% of arriving visitors across the islands will be given a second test 4 days after arrival for the next 60 days. This is meant to ensure the program is working as it should.
  • Visitors can go to HawaiiCOVID19.com or call 1-800-GOHAWAII for additional information. 
  • Only test results from the trusted partners will be accepted and additional trusted partners have been added such as Alaska Airlines and American Airlines.

We are actively watching the administration’s activities and remain concerned about discrimination against vacation rentals as well as threatened property rights. If you want to continue fighting for your property rights to be a vacation rental on Maui then please consider contributing to our legal fund. We continue to work on the legal arguments, phone calls, relationships and strategies for keeping your businesses from being discriminated against during the pandemic and into the future. Please join our legal fund today by clicking here to contribute so that we can continue to be well prepared. Mahalo to those who have contributed already.

MVRA needs you now more than ever. Our voices are stronger together. We continue to advocate for the Vacation Rental industry in this challenging landscape. We don’t simply want to reopen our vacation rentals, but we want to also retain the legal process to rent. We have a good system with a lot of benefits for our community. With our local government discriminating against rentals with no good cause, and proposing to pass legislation that reduces or eliminates property rights our work is more important that ever before. Since 2001 Maui Vacation Rental Association has been the non profit publicly supporting the rights of Maui property owners, small businesses, management companies, and managers. We know our work is more critical than ever. Thank you for supporting, engaging and being a part of this organization.

  Interisland Travel Won’t Return Any Time Soon

                                                                                          September 30, 2020


By Max DibleSeptember 30, 2020, 3:34 PM HST (Updated September 30, 2020, 3:34 PM)

The mandatory, 14-day interisland travel quarantine will remain in effect for the foreseeable future.

Gov. David Ige on Wednesday held a press conference, granting direct media availability for the first time in two weeks. The last time the governor took to the microphone in mid-September was to announce plans to launch a pre-travel testing program that would allow tourists to earn trans-Pacific quarantine exemptions by certifying a negative coronavirus test within 72 hours of travel. On Wednesday, he stepped to the podium to explain the same sort of system for interisland travel is not yet feasible.

“The 14-day quarantine for travel between O‘ahu and neighbor islands will remain in place,” Ige said. “The challenge is access to tests.”

People arriving from overseas will be required to pay for their own out-of-state tests and receive a negative result before traveling. Kaiser Permanente and CVS will be contracted to help administer those tests, while Hawaiian Airlines and United have both announced plans to offer rapid turnaround tests for their passengers. Other airlines, like American, are exploring the idea as well.

Any tests used for interisland travel would come from the state’s supply, which it can’t currently spare.

“Our concern is the number of tests we currently have available,” Ige said.

Local labs have the capacity to process between 3,000 and 5,000 tests per day. Prior to the pandemic, a typical interisland travel load registered at between 20,000 and 25,000 passengers.

The governor said the state’s testing capacity, in both the volume of tests available and processing capability, will not need to reach 20,000 before interisland travel sheds quarantine restrictions.

However, diverting tests for casual, lower priority travel at this time would be imprudent, the governor said.

“We want to make sure that testing capacity is available for the highest priority needs,” said Ige, noting that high priorities include testing those who are symptomatic, as well as tests for their contacts and post-contacts. “Priorities (are also) for long-term care facilities and first responders who may be exposed. Typically, we conduct 2,000 to 3,000 tests every day. We want to make sure that we don’t take away from that capacity for leisure travel or travel that wouldn’t be as high a priority.”

The state is attempting to increase local testing capacity to 12,000 daily. Part of that initiative will include the pursuit of agreements with out-of-state labs. There are also a number of new COVID-19 tests now available that are under evaluation, which may help the state to reach its goal.

Ige provided no firm date or timeline for when he might repeal Hawai‘i’s mandatory interisland travel quarantine.


Maui Economic Development Board, Inc. (MEDB) is administering the $5M Adaptability Fund, a program funded by the CARES Act.  The purpose of the Adaptability Fund is to provide grants to eligible Maui County Small Businesses to support costs required to conduct business in compliance with health and social distancing guidelines, to modify operations, and to invest in technology  infrastructure to expand their virtual platforms, web-based marketing, and E-commerce. The fund is intended to allow flexibility to customize investments to retool and restructure for their unique business needs.


Grants may range from $5,000 to $25,000. On acceptance, the initial grant distribution is expected to cover 50% of the total amount approved. A spreadsheet template detailing relevant expenses must be completed, with supporting receipts or proof of payment, as well as the Final Report to receive the remaining funds. These documents must be received no later than Monday November 16, 2020.   If the business fails to satisfactorily complete all reporting requirements and fulfill the purpose of the grant as proposed, the business must repay the advanced funds.


The Business is required to submit a detailed budget with proposed expenses and a narrative explaining specific purpose for each expense, including a rationale as how these grants will support their business restructuring plans.  A budget template will be provided.


You can use the grant to reimburse COVID mitigation expenses already incurred if expenses were paid after March 20, 2020.  All funds of the grant must be spent by November 16, 2020 and final reports with final reimbursement requests are due by November 16, 2020.  Any unused funds will need to be returned.


Hawaii Reopens to Visitors  visit 

https://www.hawaii-guide.com/hawaii-reopening-what-you-need-to-know for more details

Things to know about visiting a reopening Hawaii

Last Updated: September 16, 2020, at 12 pm HST

Pre-Travel Testing Program begins October 1**

Undoubtedly, many visitors have been keeping a close eye on Hawaii and its process of reopening to visitors and tourists. Since late March, there has been a 14-day quarantine, and there's potentially some good news on that front lately. Hawaii will now be relaxing the mandatory 14-day quarantine policy as of Thursday, October 1, 2020allowing travelers to present proof of a negative COVID-19 test instead. This October 1, 2020** date is tentative and will be re-evaluated.

**Delay Notice: Visitors should know that there may be additional reopening delays. On August 18th, Governor Ige once again pushed the opening date from September 1st until at least October 1st. We just received word recently (9/15) that Governor Ige of Hawaii has recently suggested pushing the October 1st re-opening date back again. During a recent interview with 'Spotlight Hawaii' he said, "Just talking with many in the industry, it (the pre-test re-opening) will probably not be October 1st." Judging by his remarks, we feel fairly confident the October 1st reopening will in fact be delayed a third time. We've also now learned that the Hawaii 'Resort Bubbles' concept has been initially approved for all quarantined travelers; though this is approved only on Kauai to date. We will continue to monitor this situation closely and provide further updates on this page.


Forget about a Hawaii vacation until at least October as COVID-19 spike delays tourism reopening

Dawn GilbertsonUSA TODAY

Hawaii Gov. David Ige has hinted about it for weeks as COVID-19 cases in the state surged, and on Tuesday he made it official: The state won't reopen to tourism until October at the earliest.

The planned Sept. 1 start of a program that would allow out-of-state visitors to bypass Hawaii's strict 14-day quarantine upon arrival by presenting a negative COVID-19 test at the airport has been delayed until at least Oct. 1, Ige said late Tuesday.

"We will continue to monitor the conditions here in Hawaii as well as key markets on the mainland to determine the appropriate start date for the pre-travel (COVID-19) testing program," he said.

The delay, the second since the program was announced in June, will affect passengers who bet on the Sept. 1 reopening and bought airline tickets to Hawaii; airline flight schedules; and, of course, Hawaii's pummeled tourism industry. The quarantine began in March, and the latest extension means much of the year will be wiped out as few visitors want to be confined to their hotel or vacation rental.

Ige said the state will announce a new date in advance so "that the hospitality industry would have the time they need to staff up'' and support the new COVID-19 option for visitors.

 For more information on the virus and regulations within the state of Hawaii, please visit: https://hawaiicovid19.com .

Ige Announces Delays to Pre-Test Travel Program (July 13, 2020)

Governor Ige announces that he is delaying opening the State to pre-test travel until September 1st. The decision comes after discussions with Mayors, and the Department of Health.

In response to today’s announcement, Chris Tatum, president and CEO of the Hawaii Tourism Authority (HTA) said, “We want to welcome back our visitors once our state is ready to do so in a safe manner that will hopefully avoid the need to backtrack in the future. Once we receive details on the process and requirements from the Department of Transportation and the DOH, we will share that information with the visitor industry.”

The governor said during the news briefing this afternoon: “We have always said that we will make decisions based on the health and safety of our community as the highest priority. This decision came through much much discussion and we have assessed the situation that we see before us and over the past few weeks. I’ve already mentioned that we’ve set a new record in the number of cases – 42. And just a reminder a few days before that we had set the previous record of 41 cases.”

Gov. Ige added: “On the U.S. mainland we continue to see uncontrolled outbreaks and surges. This includes the highest number of daily cases in California, Texas, Arizona and Florida, and increasing cases in Nevada. As we speak right now, the outbreaks on the mainland are not in control and we don’t believe that that situation would change significantly by August 1st as we had hoped.”

To see the Governors Press Conference Video please visit https://www.facebook.com/MauiVacationRentalAssociation/posts/178049793725608


  • Elevator Project has currently been delayed, to the end of April due to the COVID-19 pandemic - date is subject to change.
  • The BBQ areas and the Roof are still open for the time being.
  • The AOAO Office hours will continue with its normal hours of operation, of 9am - 2pm, Monday through Friday. The office doors will be closed but, there is a COVID-19 window that is available.
  • Building is continuously being sprayed on a daily basis with hospital grade disinfectant (i.e.: hand railings, doorknobs, elevator buttons, etc.)

Mahalo for your kokua during this time,

Menehune Reservations Team

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